Your questions, answered
We understand you might have questions before your visit to The Aesthetics House Med Spa. Our goal is to make your experience as smooth and transparent as possible. Here, you'll find answers to our most frequently asked questions, covering everything from appointments and treatments to preparation and aftercare.
Frequently asked questions
At The Aesthetics House Med Spa, we pride ourselves on clarity and support. We've compiled a list of common inquiries to ensure you feel informed and confident about your journey with us. If you don't find what you're looking for, please don't hesitate to reach out.
Are you available on weekends?
Yes, we are open on Saturdays at our Fonthill location to accommodate your busy schedule.
What kind of skincare products do you use?
We exclusively use AlumierMD medical-grade skincare products. This ensures we have solutions for every skincare concern, providing you with the proper regimen for the treatments you receive.
How should I prepare for my appointment and what about aftercare?
Please arrive on time for your appointment with all required intake forms filled out, which are sent via our online booking link. If you have questions about the forms, please reach out to us before or at the beginning of your appointment. It's crucial to follow all pre-care and aftercare instructions provided for optimal results. Please note our 24-hour cancellation policy; charges may apply for late cancellations.
Do your treatments hurt?
While some of our more invasive treatments, such as laser and microneedling, may cause some discomfort, rest assured we take every necessary step to ensure your comfort throughout the procedure. Your well-being is our top priority.
Where is The Aesthetics House Med Spa located?
We are proudly located in St. Catharines, Ontario, and Fonthill Ontario Canada. For our full address and directions, please visit our 'Home page' or 'Contact page'.
How do I book an appointment?
You can easily book an appointment through our website by navigating to the 'Book Appointment' page, our social media, and email at ashlybaldwinbeauty@outlook.com
What services do you offer?
We offer a comprehensive range of aesthetic services, including advanced skincare treatments, laser therapies, microneedling, and more. Please explore our 'Services' page for a detailed list and descriptions.
What is your cancellation policy?
We require a minimum of 24 hours' notice for any appointment cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
Ready to experience clarity?
We hope these answers have provided the clarity you need. If you have more questions or are ready to embark on your aesthetic journey, our team is here to guide you. Let's achieve your skincare goals together.